StorView® RAID User GuideMAXDATA SR1202 M1
10 PrefaceTHIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIE
101MAXDATA SR1202 M1 – StorView® RAID User Guide12 Failover, Performance and Additional FunctionsHow StorView Server Failover WorksThe failover featur
102 Failover, Performance and Additional FunctionsAdditional StorView FunctionsAboutClicking this button displays the software version information and
103MAXDATA SR1202 M1 – StorView® RAID User GuideTake Control MonitoringWhen multiple host servers are physically attached to the same storage system o
104 Failover, Performance and Additional FunctionsRescanThis Rescan function will force a search to re-discover storage solutions in order to refresh
105MAXDATA SR1202 M1 – StorView® RAID User Guide13 Support and UpdatesTech SupportThis feature allows the user to provide technical support perso
106 Support and UpdatesFigure 94. Tech Support Screen3. Click the DOWNLOAD button. You will receive a screen prompt to save the file on your local d
107MAXDATA SR1202 M1 – StorView® RAID User Guide! Caution Ensure there is uninterrupted power during the update.2. Click the UPDATE button.3. Type
109MAXDATA SR1202 M1 – StorView® RAID User Guide14 Event LogsOverviewStorView has the ability to manage the events generated by the controller, SES pr
11MAXDATA SR1202 M1 – StorView® RAID User Guide2 IntroductionOverviewStorView® Storage Management software is a full-featured graphical HTML-based
110 Event LogsThe time stamp for each event in the StorView log is the exact time the event was received by StorView, and can be slightly off for the
111MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 98. Event Log Screen
112 Event LogsBelow you will find an explanation of the components of the event log.Figure 99. Event Log DescriptionThe embedded version of StorView d
113MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 100. Main Screen2. Click the EXPORT button in the Event Logs window.Figure 101. Event Log Scre
114 Event LogsFigure 102. Example of Export Log Event Options - Internet Explorer• If you are using a Mozilla type web browser, you will see the fol
115MAXDATA SR1202 M1 – StorView® RAID User GuideClearing the StorView Event LogYou can clear the event log from this window when using the host-based
116 Event LogsOperating System Event LogStorView is capable of passing all the events to the host operating system event log. Accessing the operating
117MAXDATA SR1202 M1 – StorView® RAID User GuideController Events MessagesType [ID] Cause ActionThe controller’s internal temperature <aa>C has
118 Event LogsController Events MessagesType [ID] Cause ActionA discovery process has started to deter-mine all SAS devices on the SAS domain. Informa
119MAXDATA SR1202 M1 – StorView® RAID User GuideController Events MessagesType [ID] Cause ActionThe controller has an invalid World Wide Name.Error [0
12 IntroductionLicense ManagerThe StorView licenses have different limits for the two RAID Module versions of StorView. The hostbased ver
120 Event LogsController Events MessagesType [ID] Cause ActionAn SDRAM ECC error - bit <xx> at address <xx,xx,xx,xx.xx> has been detected
121MAXDATA SR1202 M1 – StorView® RAID User GuideDrive & Array Event MessagesType [ID] Cause ActionRebuilding has failed due to an unrecover-able e
122 Event LogsDrive & Array Event MessagesType [ID] Cause ActionA rebuild has started on the drive w/SN (SAS: w/WWN) <xxxxxx> (Slot <nn&g
123MAXDATA SR1202 M1 – StorView® RAID User GuideDrive & Array Event MessagesType [ID] Cause ActionA RAID 5/50 parity check has started on <Arra
124 Event LogsDrive & Array Event MessagesType [ID] Cause ActionAn array expansion has started on Array <name>.Information[0xB68 (2920)]Expa
125MAXDATA SR1202 M1 – StorView® RAID User GuideDrive & Array Event MessagesType [ID] Cause Action(SATA Drives Only) SATA Drive Error: (Slot <n
126 Event LogsController Port EventMessagesType [ID] Cause ActionA host has accessed a Logical Drive <yy> for the first time, or for the first
127MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure EventsThese events are related to the enclosure components reported by the SES processor or
128 Event LogsEnclosure Event Messages Type [ID] Cause ActionPower supply <zz> is OK. Information[0xC6B (3179)]Normal condition reported.No ac
129MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure Event Messages Type [ID] Cause ActionTemperature sensor <zz> is in a critical state.
13MAXDATA SR1202 M1 – StorView® RAID User Guide3 StorView Quick TourLearning the InterfaceStorView’s HTML interface provides the user with a means to
130 Event LogsStorView Server Events NOTE These events are applicable to the host-based version only.The following table provides a brief descriptio
131MAXDATA SR1202 M1 – StorView® RAID User GuideStorView Server Event MessagesType [ID] Cause ActionA user <name> has logged out the Server fro
132 Event LogsStorView Server Event MessagesType [ID] Cause ActionShared memory used for the Server and the GUI to communicate could not be created n
133MAXDATA SR1202 M1 – StorView® RAID User GuideStorView Server Event MessagesType [ID] Cause ActionThe Server CGI script was unable to return CGI re
135MAXDATA SR1202 M1 – StorView® RAID User Guide15 StatisticsOverviewStorView and the SR1202 RAID Controller will monitor all incoming commands, and c
136 StatisticsStatistic DescriptionReads This is the average number of MBs transferred in the last few seconds from the logical drives, controllers
137MAXDATA SR1202 M1 – StorView® RAID User GuideStatistic DescriptionCommand Size Expressed in the percentage of commands whose size is specified for
138 StatisticsRead-Ahead StatisticsIf sequential read commands are sent to the controller, it assumes that the commands which follow may also be seque
139MAXDATA SR1202 M1 – StorView® RAID User GuideStatistic DescriptionRead-Ahead Command Hit RateThis is the percentage of read command hits versus the
14 StorView Quick TourTool Bar Button DescriptionStorage Assistant This button will start the Storage Assistant wizard which will automati-cally confi
140 StatisticsStatistic DescriptionWrite Cluster RateThis is the percentage of the number of write commands that are part of a cluster versus the tota
141MAXDATA SR1202 M1 – StorView® RAID User Guide16 Optimizing RAID 5 Write PerformanceIntroductionWith a typical RAID 5 implementation, there are a nu
142 Optimizing RAID 5 Write PerformanceSequential AccessIf the commands sent from the host are not sequential, the controller will not be able t
143MAXDATA SR1202 M1 – StorView® RAID User GuideRAID 5 Sub-ArrayThe difficulty in realizing the maximum performance possible introduces the concept of
145MAXDATA SR1202 M1 – StorView® RAID User Guide17 TroubleshootingProblems You May EncounterThis chapter provides typical solutions for problems
146 TroubleshootingSymptom Reason SolutionConsistently occurring time out errors when the browser window is open.Host HBA parameter settings are not c
147MAXDATA SR1202 M1 – StorView® RAID User GuideSymptom Reason SolutionInadvertently pulled the incorrect drive from the enclosure and the array is de
148 TroubleshootingSymptom Reason SolutionExpanding Array is displayed as “Critical.”Known issue and should be corrected in the next software release.
149MAXDATA SR1202 M1 – StorView® RAID User GuideIndexAAbout Software Version ... 102Access Alignment ...
15MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure Section Description and Condition Drive Status Icon Animated drive status icons which are dis
150 IndexDeleting a Logical Drive ... 98DHCP Manager ... 25DHCP Server ...
151MAXDATA SR1202 M1 – StorView® RAID User GuideMMapping Name ... 63Mirror Cache ...
152 IndexStatistics ... 135Status Environmental ... 72Storage As
16 StorView Quick TourEnclosure Section Description and Condition Fan Icon (continued)Fan 2 Failed (yellow)• Fan 2 Failed - One fan in the fan module
17MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure Section Description and ConditionEnclosure Icon - SR1202 RAID Storage SolutionEnclosure icons
18 StorView Quick TourMixed Drive TypesYou will receive the following warning message displayed in the Enclosure section if you have installed a mixtu
19MAXDATA SR1202 M1 – StorView® RAID User GuideArray and Logical Drive SectionFigure 7. StorView Main Screen - Array and Logical Drive Section
2 Contents
20 StorView Quick TourArray and Logical Drive SectionDescription and ConditionArray Status Icon This icon appears adjacent to the Array name and gives
21MAXDATA SR1202 M1 – StorView® RAID User GuideServer Sidebar SectionFigure 8. StorView Main Screen - Server Sidebar SectionServer Section Description
22 StorView Quick TourServer Section Description and ConditionRemote StorView Servers IconDepicts the discovered StorView servers that you are not log
23MAXDATA SR1202 M1 – StorView® RAID User GuideHow to Use this DocumentThe design of this user guide is to introduce StorVIew to its users, provide an
25MAXDATA SR1202 M1 – StorView® RAID User Guide4 Embedded StorView SetupEmbedded Network Settings NOTEIf you are using the host-based version of St
26 Embedded StorView SetupUsing Dynamic IP (DHCP) NOTEStorView does not display the TCP/IP information when Dynamic IP (DHCP) is selected. You must
27MAXDATA SR1202 M1 – StorView® RAID User Guide5 Getting StartedStarting StorViewHost-based StorView is started by opening your web browser software
28 Getting StartedFigure 10. License Upgrade Screen2. Once you have completed the upgrade, the window will reload with the E-MAIL and SNMP tabs activ
29MAXDATA SR1202 M1 – StorView® RAID User GuideE-MAILConfiguring E-MAIL NoticesWith a Global license installed, StorView provides you with the ability
3MAXDATA SR1202 M1 – StorView® RAID User GuideContents1 Preface 9Notices ...
30 Getting Started5. Click the APPLY button.You will receive a confirmation message that the changes were successfully completed. Click the CLOSE but
31MAXDATA SR1202 M1 – StorView® RAID User GuideSNMPConfiguring SNMP TrapsStorView can be configured to send SNMP traps to any network management system
32 Getting StartedDeleting an SNMP Server1. From the Main screen click on the SETTINGS button.2. Click the SNMP tab.3. Click the DELETE button next
33MAXDATA SR1202 M1 – StorView® RAID User GuideMonitoring SettingThe following options enable network administrators to make adjustments to the StorVi
34 Getting StartedAdditional Monitoring ServersTo specify additional StorView server(s) on a different subnet to be included in the receipt of StorVie
35MAXDATA SR1202 M1 – StorView® RAID User Guide6 Storage AssistantAssisted Automatic Configuration NOTEIf you will be manually configuring you
36 Storage AssistantThe name is used to identify this storage solution. You may use up to 64 characters, although only the first 25 characters are dis
37MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 20. Storage Assistant - Server Screen5. Click the NEXT button. If you have mixed SAS and SATA d
38 Storage AssistantFigure 21. Storage Assistant - Physical Disk Type ScreenAfter you have selected a specific drive type and created the logical driv
39MAXDATA SR1202 M1 – StorView® RAID User Guide7. Enter the capacity for the logical drive (GB), or you may use the default capacity. The value is ex
4 ContentsInitializing the Array ...
40 Storage AssistantFigure 24. Storage Assistant - Logical Drive ScreenIf you decide that a Logical Drive you added is not desired, you may remove it
41MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 25. Storage Assistant - Finished ScreenThis completes the configuration of your storage solution
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43MAXDATA SR1202 M1 – StorView® RAID User Guide7 Configuring a Storage SolutionCreating Disk ArraysConfiguring a storage solution requires some planni
44 Configuring a Storage SolutionMapped LUN Number Each logical drive is presented to the host system with a unique LUN. In certain cases (such as aft
45MAXDATA SR1202 M1 – StorView® RAID User GuideOptimization and Drive Selection for RAID 5 ArraysTypical RAID 5 implementations require a number of st
46 Configuring a Storage SolutionThe Create Array window will open, see Figure 27 ”Create Array Screen”.2. Select drives to include in your array. Cl
47MAXDATA SR1202 M1 – StorView® RAID User Guide5. Choose the chunk size. Click the pull-down menu and select a chunk size (64K, 128K, or 256K). For
48 Configuring a Storage Solution9. Set the Writeback Cache options. Click the pull-down menu to select from Disabled, or choose one of the pre-dete
49MAXDATA SR1202 M1 – StorView® RAID User GuideWhile monitoring the array initialization, under the Array name a progress bar appears displaying the p
5MAXDATA SR1202 M1 – StorView® RAID User GuideAdvanced Logical Drive Functions ...
50 Configuring a Storage Solution1. Locate and click on the <Array_Name> in the Array section on the Main screen you wish to initialize. This
51MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 30. Monitoring the Initialization ProgressPlacing the mouse pointer over the progress bar will d
52 Configuring a Storage Solution NOTEYou cannot mix SAS and SATA disk drives in the same disk array. If you have a mix of SATA and SAS drives in th
53MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 32. Drive Panel Screen3. A pop-up window will appear, select Global Spare from the drop down me
54 Configuring a Storage SolutionAssigning a Dedicated Spare1. From the Main screen, click a drive icon in the enclosure front view indicating “Avail
55MAXDATA SR1202 M1 – StorView® RAID User Guide4. Click the CREATE button. You will see a confirmation window indicating the process was successful,
56 Configuring a Storage Solution NOTEYou cannot mix SAS and SATA disk drives in the same disk array. If you have a mix of SATA and SAS drives in th
57MAXDATA SR1202 M1 – StorView® RAID User Guide1. From the Main screen click on the Create Logical Drive button in the Tool Bar.Figure 38. Main Scree
58 Configuring a Storage SolutionFigure 39. Create Logical Drive Screen4. Enter the size in GB for the logical drive capacity. As you select your re
59MAXDATA SR1202 M1 – StorView® RAID User Guide5. Select the LUN number for the logical drive from the “Mapped to” drop down menu.6. Select the Cont
6 ContentsFigures1. StorView Main Screen - Tool Bar ...
60 Configuring a Storage SolutionSaving the Configuration1. From the Main screen Tool Bar click the Archive Configuration button.Figure 41. Main Scre
61MAXDATA SR1202 M1 – StorView® RAID User Guide4. You are presented with the browser’s standard “File Download” screen. Click the SAVE button to cont
63MAXDATA SR1202 M1 – StorView® RAID User Guide8 SAN LUN MappingOverviewWhen attaching more than one host system to a storage system, it
64 SAN LUN MappingFigure 46. SAN LUN Mapping ScreenOverview of SAN LUN Mapping ScreenThe illustration below provides an explanation of each component
65MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 47. SAN LUN Mapping ExampleThe SAN LUN Mapping screen is basically divided into two primary sect
66 SAN LUN Mapping1. From the Main screen click the SAN Mapping button in the Tool Bar.Figure 48. Main Screen2. Select and name the host HBA port. I
67MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 49. SAN LUN Mapping Screen5 Add a mapping. In the “ADD NEW MAP” section, do the following:(A)
68 SAN LUN MappingDeleting a SAN LUN Mapping1. From the Main screen click the SAN Mapping button in the Tool Bar.2. Select a Host HBA port under the
69MAXDATA SR1202 M1 – StorView® RAID User Guide1. From the Main screen click the SAN Mapping button in the Tool Bar.2. Select a Host HBA port under
7MAXDATA SR1202 M1 – StorView® RAID User Guide57. Main Screen ...
70 SAN LUN MappingIf you are making multiple changes in multiple sessions, clicking Restore will reset the parameters to the last time the APPLY butto
71MAXDATA SR1202 M1 – StorView® RAID User Guide9 Controller EnvironmentalsOverviewThe Controller Information window provides you with options to view
72 Controller EnvironmentalsFigure 53. Controller Window with Pop-UpStatusThis group of items are specific to the functional status of the controller.
73MAXDATA SR1202 M1 – StorView® RAID User GuideUpdate Controller FirmwareThis option provides the means for the user to update the controller firmware
74 Controller EnvironmentalsFigure 55. Controller Information Screen3. Locate the firmware file, click the Browse button. The file will be named sim
75MAXDATA SR1202 M1 – StorView® RAID User Guide10 Controller Advanced SettingsOverviewThe Controller Information window allows you to view and make ch
76 Controller Advanced SettingsThe Advanced Settings window is divided into three sections; Identity, Fault Tolerance and Host Ports.Figure 58.
77MAXDATA SR1202 M1 – StorView® RAID User Guide• Configuration Name - This is the name you will assign to the configuration. The configuration conta
78 Controller Advanced Settings• Auto Spare - This option when selected allows the data to be rebuilt on the drive that is inserted into the slot fr
79MAXDATA SR1202 M1 – StorView® RAID User GuideHost PortsIn the Host Ports section, you can change the ID assigned to each of the controller ports and
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81MAXDATA SR1202 M1 – StorView® RAID User Guide11 Managing the Storage SolutionAdvanced Array FunctionsDeleting an Array! CautionYou must stop all h
82 Managing the Storage SolutionFigure 63. Confirmation ScreenIf the wrong password is entered, you will be prompted and the array will not be deleted
83MAXDATA SR1202 M1 – StorView® RAID User Guide NOTEIf the array was trusted or never initialized, you can initialize the array from this panel by c
84 Managing the Storage SolutionFigure 66. Verify Options ScreenThe following table provides a description of each option.Option DescriptionCheck Pari
85MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 67. Monitoring Progress of Parity VerificationYou can stop the Verification process if you wish
86 Managing the Storage SolutionFigure 68. Identifying Member Drives ScreenYou can also identify specific drives in an array by flashing its Drive Sta
87MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 69. Drive Panel Screen2. Click the MAKE SPARE button. A small window will appear.Figure 70. Dr
88 Managing the Storage SolutionExpanding an Array! Caution You must stop all host I/O operations prior to deleting an array.The Expand Array feature
89MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 71. Array Screen - Expand Array Tab Selected8. You will be prompted to confirm the Expand opera
9MAXDATA SR1202 M1 – StorView® RAID User Guide1 PrefaceNoticesThe information in this document is subject to change without notice.While every effort
90 Managing the Storage Solution1. On the Main screen in the Tool Bar, click the CREATE ARRAY button.Figure 73. Create Array Screen2. Select your dr
91MAXDATA SR1202 M1 – StorView® RAID User GuideRestoring and Clearing the Configuration! CautionIf you cannot restore the configuration exactly as it
92 Managing the Storage SolutionFigure 75. Configuration Archival Operations Screen3. The File upload screen appears, click the Browse button.Figure
93MAXDATA SR1202 M1 – StorView® RAID User GuideClearing the ConfigurationSome conditions or situations may call for you to clear the entire configurati
94 Managing the Storage SolutionFigure 80. Clear Configuration Confirmation Pop-up ScreenYou will receive a confirmation of the operation. Click the C
95MAXDATA SR1202 M1 – StorView® RAID User GuideThe Drive Panel screen will open.Figure 82. Drive Panel ScreenLocate Drive1. To locate a disk drive, i
96 Managing the Storage SolutionAdvanced Logical Drive FunctionsViewing Unassigned Free SpacePrior to creating or expanding a logical drive, you may w
97MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 85. Main Screen3. Locate the Expand section of the window (lower half), and follow the sequence
98 Managing the Storage Solution4. In the “Add Capacity” box, enter the amount of the selected region to expand the logical drive. You may use the en
99MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 88. Logical Drive Information Screen4. You will be prompted to enter your password to confirm t
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