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Page 1 - MAXDATA SR1202 M1

StorView® RAID User GuideMAXDATA SR1202 M1

Page 2 - 2 Contents

10 PrefaceTHIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIE

Page 4 - 8 SAN LUN Mapping 63

101MAXDATA SR1202 M1 – StorView® RAID User Guide12 Failover, Performance and Additional FunctionsHow StorView Server Failover WorksThe failover featur

Page 5 - MAXDATA SR1202 M1 – StorView

102 Failover, Performance and Additional FunctionsAdditional StorView FunctionsAboutClicking this button displays the software version information and

Page 6 - 6 Contents

103MAXDATA SR1202 M1 – StorView® RAID User GuideTake Control MonitoringWhen multiple host servers are physically attached to the same storage system o

Page 7

104 Failover, Performance and Additional FunctionsRescanThis Rescan function will force a search to re-discover storage solutions in order to refresh

Page 8

105MAXDATA SR1202 M1 – StorView® RAID User Guide13 Support and UpdatesTech SupportThis feature allows the user to provide technical support perso

Page 9 - 1 Preface

106 Support and UpdatesFigure 94. Tech Support Screen3. Click the DOWNLOAD button. You will receive a screen prompt to save the file on your local d

Page 10 - 10 Preface

107MAXDATA SR1202 M1 – StorView® RAID User Guide! Caution Ensure there is uninterrupted power during the update.2. Click the UPDATE button.3. Type

Page 12 - License Manager

109MAXDATA SR1202 M1 – StorView® RAID User Guide14 Event LogsOverviewStorView has the ability to manage the events generated by the controller, SES pr

Page 13 - 3 StorView Quick Tour

11MAXDATA SR1202 M1 – StorView® RAID User Guide2 IntroductionOverviewStorView® Storage Management software is a full-featured graphical HTML-based

Page 14 - Enclosure Section

110 Event LogsThe time stamp for each event in the StorView log is the exact time the event was received by StorView, and can be slightly off for the

Page 15

111MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 98. Event Log Screen

Page 16

112 Event LogsBelow you will find an explanation of the components of the event log.Figure 99. Event Log DescriptionThe embedded version of StorView d

Page 17 - Locate Enclosure

113MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 100. Main Screen2. Click the EXPORT button in the Event Logs window.Figure 101. Event Log Scre

Page 18 - Mixed Drive Types

114 Event LogsFigure 102. Example of Export Log Event Options - Internet Explorer• If you are using a Mozilla type web browser, you will see the fol

Page 19

115MAXDATA SR1202 M1 – StorView® RAID User GuideClearing the StorView Event LogYou can clear the event log from this window when using the host-based

Page 20

116 Event LogsOperating System Event LogStorView is capable of passing all the events to the host operating system event log. Accessing the operating

Page 21 - Server Sidebar Section

117MAXDATA SR1202 M1 – StorView® RAID User GuideController Events MessagesType [ID] Cause ActionThe controller’s internal temperature <aa>C has

Page 22

118 Event LogsController Events MessagesType [ID] Cause ActionA discovery process has started to deter-mine all SAS devices on the SAS domain. Informa

Page 23 - How to Use this Document

119MAXDATA SR1202 M1 – StorView® RAID User GuideController Events MessagesType [ID] Cause ActionThe controller has an invalid World Wide Name.Error [0

Page 24

12 IntroductionLicense ManagerThe StorView licenses have different limits for the two RAID Module versions of StorView. The hostbased ver

Page 25 - 4 Embedded StorView Setup

120 Event LogsController Events MessagesType [ID] Cause ActionAn SDRAM ECC error - bit <xx> at address <xx,xx,xx,xx.xx> has been detected

Page 26 - Getting a New IP Address

121MAXDATA SR1202 M1 – StorView® RAID User GuideDrive & Array Event MessagesType [ID] Cause ActionRebuilding has failed due to an unrecover-able e

Page 27 - 5 Getting Started

122 Event LogsDrive & Array Event MessagesType [ID] Cause ActionA rebuild has started on the drive w/SN (SAS: w/WWN) <xxxxxx> (Slot <nn&g

Page 28 - 28 Getting Started

123MAXDATA SR1202 M1 – StorView® RAID User GuideDrive & Array Event MessagesType [ID] Cause ActionA RAID 5/50 parity check has started on <Arra

Page 29 - Configuring E-MAIL Notices

124 Event LogsDrive & Array Event MessagesType [ID] Cause ActionAn array expansion has started on Array <name>.Information[0xB68 (2920)]Expa

Page 30 - Deleting an E-MAIL Addressee

125MAXDATA SR1202 M1 – StorView® RAID User GuideDrive & Array Event MessagesType [ID] Cause Action(SATA Drives Only) SATA Drive Error: (Slot <n

Page 31 - Configuring SNMP Traps

126 Event LogsController Port EventMessagesType [ID] Cause ActionA host has accessed a Logical Drive <yy> for the first time, or for the first

Page 32 - Changing the Password

127MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure EventsThese events are related to the enclosure components reported by the SES processor or

Page 33 - Monitoring Setting

128 Event LogsEnclosure Event Messages Type [ID] Cause ActionPower supply <zz> is OK. Information[0xC6B (3179)]Normal condition reported.No ac

Page 34 - Additional Monitoring Servers

129MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure Event Messages Type [ID] Cause ActionTemperature sensor <zz> is in a critical state.

Page 35 - 6 Storage Assistant

13MAXDATA SR1202 M1 – StorView® RAID User Guide3 StorView Quick TourLearning the InterfaceStorView’s HTML interface provides the user with a means to

Page 36 - 36 Storage Assistant

130 Event LogsStorView Server Events NOTE These events are applicable to the host-based version only.The following table provides a brief descriptio

Page 37

131MAXDATA SR1202 M1 – StorView® RAID User GuideStorView Server Event MessagesType [ID] Cause ActionA user <name> has logged out the Server fro

Page 38 - 38 Storage Assistant

132 Event LogsStorView Server Event MessagesType [ID] Cause ActionShared memory used for the Server and the GUI to communicate could not be created n

Page 39

133MAXDATA SR1202 M1 – StorView® RAID User GuideStorView Server Event MessagesType [ID] Cause ActionThe Server CGI script was unable to return CGI re

Page 41

135MAXDATA SR1202 M1 – StorView® RAID User Guide15 StatisticsOverviewStorView and the SR1202 RAID Controller will monitor all incoming commands, and c

Page 42

136 StatisticsStatistic DescriptionReads This is the average number of MBs transferred in the last few seconds from the logical drives, controllers

Page 43 - Creating Disk Arrays

137MAXDATA SR1202 M1 – StorView® RAID User GuideStatistic DescriptionCommand Size Expressed in the percentage of commands whose size is specified for

Page 44

138 StatisticsRead-Ahead StatisticsIf sequential read commands are sent to the controller, it assumes that the commands which follow may also be seque

Page 45 - Create the Array

139MAXDATA SR1202 M1 – StorView® RAID User GuideStatistic DescriptionRead-Ahead Command Hit RateThis is the percentage of read command hits versus the

Page 46

14 StorView Quick TourTool Bar Button DescriptionStorage Assistant This button will start the Storage Assistant wizard which will automati-cally confi

Page 47

140 StatisticsStatistic DescriptionWrite Cluster RateThis is the percentage of the number of write commands that are part of a cluster versus the tota

Page 48

141MAXDATA SR1202 M1 – StorView® RAID User Guide16 Optimizing RAID 5 Write PerformanceIntroductionWith a typical RAID 5 implementation, there are a nu

Page 49 - Initializing the Array

142 Optimizing RAID 5 Write PerformanceSequential AccessIf the commands sent from the host are not sequential, the controller will not be able t

Page 50

143MAXDATA SR1202 M1 – StorView® RAID User GuideRAID 5 Sub-ArrayThe difficulty in realizing the maximum performance possible introduces the concept of

Page 52 - Assigning a Global Spare

145MAXDATA SR1202 M1 – StorView® RAID User Guide17 TroubleshootingProblems You May EncounterThis chapter provides typical solutions for problems

Page 53 - Figure 33. Make Spare Screen

146 TroubleshootingSymptom Reason SolutionConsistently occurring time out errors when the browser window is open.Host HBA parameter settings are not c

Page 54 - Assigning a Dedicated Spare

147MAXDATA SR1202 M1 – StorView® RAID User GuideSymptom Reason SolutionInadvertently pulled the incorrect drive from the enclosure and the array is de

Page 55 - Auto Spare

148 TroubleshootingSymptom Reason SolutionExpanding Array is displayed as “Critical.”Known issue and should be corrected in the next software release.

Page 56 - Create the Logical Drive

149MAXDATA SR1202 M1 – StorView® RAID User GuideIndexAAbout Software Version ... 102Access Alignment ...

Page 57 - Figure 38. Main Screen

15MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure Section Description and Condition Drive Status Icon Animated drive status icons which are dis

Page 58

150 IndexDeleting a Logical Drive ... 98DHCP Manager ... 25DHCP Server ...

Page 59 - Saving the Configuration

151MAXDATA SR1202 M1 – StorView® RAID User GuideMMapping Name ... 63Mirror Cache ...

Page 60

152 IndexStatistics ... 135Status Environmental ... 72Storage As

Page 61 - Figure 45. File Name Screen

16 StorView Quick TourEnclosure Section Description and Condition Fan Icon (continued)Fan 2 Failed (yellow)• Fan 2 Failed - One fan in the fan module

Page 62

17MAXDATA SR1202 M1 – StorView® RAID User GuideEnclosure Section Description and ConditionEnclosure Icon - SR1202 RAID Storage SolutionEnclosure icons

Page 63 - 8 SAN LUN Mapping

18 StorView Quick TourMixed Drive TypesYou will receive the following warning message displayed in the Enclosure section if you have installed a mixtu

Page 64 - 64 SAN LUN Mapping

19MAXDATA SR1202 M1 – StorView® RAID User GuideArray and Logical Drive SectionFigure 7. StorView Main Screen - Array and Logical Drive Section

Page 66 - Figure 48. Main Screen

20 StorView Quick TourArray and Logical Drive SectionDescription and ConditionArray Status Icon This icon appears adjacent to the Array name and gives

Page 67

21MAXDATA SR1202 M1 – StorView® RAID User GuideServer Sidebar SectionFigure 8. StorView Main Screen - Server Sidebar SectionServer Section Description

Page 68 - Modifying a SAN LUN Mapping

22 StorView Quick TourServer Section Description and ConditionRemote StorView Servers IconDepicts the discovered StorView servers that you are not log

Page 69

23MAXDATA SR1202 M1 – StorView® RAID User GuideHow to Use this DocumentThe design of this user guide is to introduce StorVIew to its users, provide an

Page 71 - 9 Controller Environmentals

25MAXDATA SR1202 M1 – StorView® RAID User Guide4 Embedded StorView SetupEmbedded Network Settings NOTEIf you are using the host-based version of St

Page 72 - Operations

26 Embedded StorView SetupUsing Dynamic IP (DHCP) NOTEStorView does not display the TCP/IP information when Dynamic IP (DHCP) is selected. You must

Page 73 - Update Controller Firmware

27MAXDATA SR1202 M1 – StorView® RAID User Guide5 Getting StartedStarting StorViewHost-based StorView is started by opening your web browser software

Page 74 - 74 Controller Environmentals

28 Getting StartedFigure 10. License Upgrade Screen2. Once you have completed the upgrade, the window will reload with the E-MAIL and SNMP tabs activ

Page 75 - Advanced Settings

29MAXDATA SR1202 M1 – StorView® RAID User GuideE-MAILConfiguring E-MAIL NoticesWith a Global license installed, StorView provides you with the ability

Page 76 - Identity

3MAXDATA SR1202 M1 – StorView® RAID User GuideContents1 Preface 9Notices ...

Page 77 - Fault Tolerance

30 Getting Started5. Click the APPLY button.You will receive a confirmation message that the changes were successfully completed. Click the CLOSE but

Page 78

31MAXDATA SR1202 M1 – StorView® RAID User GuideSNMPConfiguring SNMP TrapsStorView can be configured to send SNMP traps to any network management system

Page 79 - Host Ports

32 Getting StartedDeleting an SNMP Server1. From the Main screen click on the SETTINGS button.2. Click the SNMP tab.3. Click the DELETE button next

Page 80

33MAXDATA SR1202 M1 – StorView® RAID User GuideMonitoring SettingThe following options enable network administrators to make adjustments to the StorVi

Page 81 - Advanced Array Functions

34 Getting StartedAdditional Monitoring ServersTo specify additional StorView server(s) on a different subnet to be included in the receipt of StorVie

Page 82 - Modifying Arrays

35MAXDATA SR1202 M1 – StorView® RAID User Guide6 Storage AssistantAssisted Automatic Configuration NOTEIf you will be manually configuring you

Page 83 - Verify Parity

36 Storage AssistantThe name is used to identify this storage solution. You may use up to 64 characters, although only the first 25 characters are dis

Page 84

37MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 20. Storage Assistant - Server Screen5. Click the NEXT button. If you have mixed SAS and SATA d

Page 85 - Identifying Drive Members

38 Storage AssistantFigure 21. Storage Assistant - Physical Disk Type ScreenAfter you have selected a specific drive type and created the logical driv

Page 86 - Rebuilding an Array

39MAXDATA SR1202 M1 – StorView® RAID User Guide7. Enter the capacity for the logical drive (GB), or you may use the default capacity. The value is ex

Page 87 - Figure 69. Drive Panel Screen

4 ContentsInitializing the Array ...

Page 88 - Expanding an Array

40 Storage AssistantFigure 24. Storage Assistant - Logical Drive ScreenIf you decide that a Logical Drive you added is not desired, you may remove it

Page 89 - Trust an Array

41MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 25. Storage Assistant - Finished ScreenThis completes the configuration of your storage solution

Page 91 - Restoring the Configuration

43MAXDATA SR1202 M1 – StorView® RAID User Guide7 Configuring a Storage SolutionCreating Disk ArraysConfiguring a storage solution requires some planni

Page 92

44 Configuring a Storage SolutionMapped LUN Number Each logical drive is presented to the host system with a unique LUN. In certain cases (such as aft

Page 93 - Clearing the Configuration

45MAXDATA SR1202 M1 – StorView® RAID User GuideOptimization and Drive Selection for RAID 5 ArraysTypical RAID 5 implementations require a number of st

Page 94 - Advanced Drive Options

46 Configuring a Storage SolutionThe Create Array window will open, see Figure 27 ”Create Array Screen”.2. Select drives to include in your array. Cl

Page 95 - Locate Drive

47MAXDATA SR1202 M1 – StorView® RAID User Guide5. Choose the chunk size. Click the pull-down menu and select a chunk size (64K, 128K, or 256K). For

Page 96 - Expanding a Logical Drive

48 Configuring a Storage Solution9. Set the Writeback Cache options. Click the pull-down menu to select from Disabled, or choose one of the pre-dete

Page 97 - Figure 85. Main Screen

49MAXDATA SR1202 M1 – StorView® RAID User GuideWhile monitoring the array initialization, under the Array name a progress bar appears displaying the p

Page 98 - Deleting a Logical Drive

5MAXDATA SR1202 M1 – StorView® RAID User GuideAdvanced Logical Drive Functions ...

Page 99

50 Configuring a Storage Solution1. Locate and click on the <Array_Name> in the Array section on the Main screen you wish to initialize. This

Page 100

51MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 30. Monitoring the Initialization ProgressPlacing the mouse pointer over the progress bar will d

Page 101 - Scatter/Gather

52 Configuring a Storage Solution NOTEYou cannot mix SAS and SATA disk drives in the same disk array. If you have a mix of SATA and SAS drives in th

Page 102 - Additional StorView Functions

53MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 32. Drive Panel Screen3. A pop-up window will appear, select Global Spare from the drop down me

Page 103 - Take Control Monitoring

54 Configuring a Storage SolutionAssigning a Dedicated Spare1. From the Main screen, click a drive icon in the enclosure front view indicating “Avail

Page 104

55MAXDATA SR1202 M1 – StorView® RAID User Guide4. Click the CREATE button. You will see a confirmation window indicating the process was successful,

Page 105 - 13 Support and Updates

56 Configuring a Storage Solution NOTEYou cannot mix SAS and SATA disk drives in the same disk array. If you have a mix of SATA and SAS drives in th

Page 106 - 106 Support and Updates

57MAXDATA SR1202 M1 – StorView® RAID User Guide1. From the Main screen click on the Create Logical Drive button in the Tool Bar.Figure 38. Main Scree

Page 107 - Caution

58 Configuring a Storage SolutionFigure 39. Create Logical Drive Screen4. Enter the size in GB for the logical drive capacity. As you select your re

Page 108

59MAXDATA SR1202 M1 – StorView® RAID User Guide5. Select the LUN number for the logical drive from the “Mapped to” drop down menu.6. Select the Cont

Page 109 - 14 Event Logs

6 ContentsFigures1. StorView Main Screen - Tool Bar ...

Page 110 - Figure 97. Main Screen

60 Configuring a Storage SolutionSaving the Configuration1. From the Main screen Tool Bar click the Archive Configuration button.Figure 41. Main Scre

Page 111 - Figure 98. Event Log Screen

61MAXDATA SR1202 M1 – StorView® RAID User Guide4. You are presented with the browser’s standard “File Download” screen. Click the SAVE button to cont

Page 113 - Figure 101. Event Log Screen

63MAXDATA SR1202 M1 – StorView® RAID User Guide8 SAN LUN MappingOverviewWhen attaching more than one host system to a storage system, it

Page 114 - 114 Event Logs

64 SAN LUN MappingFigure 46. SAN LUN Mapping ScreenOverview of SAN LUN Mapping ScreenThe illustration below provides an explanation of each component

Page 115 - Figure 105. Event Log Screen

65MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 47. SAN LUN Mapping ExampleThe SAN LUN Mapping screen is basically divided into two primary sect

Page 116 - List of Events

66 SAN LUN Mapping1. From the Main screen click the SAN Mapping button in the Tool Bar.Figure 48. Main Screen2. Select and name the host HBA port. I

Page 117

67MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 49. SAN LUN Mapping Screen5 Add a mapping. In the “ADD NEW MAP” section, do the following:(A)

Page 118

68 SAN LUN MappingDeleting a SAN LUN Mapping1. From the Main screen click the SAN Mapping button in the Tool Bar.2. Select a Host HBA port under the

Page 119

69MAXDATA SR1202 M1 – StorView® RAID User Guide1. From the Main screen click the SAN Mapping button in the Tool Bar.2. Select a Host HBA port under

Page 120 - Drive and Array Events

7MAXDATA SR1202 M1 – StorView® RAID User Guide57. Main Screen ...

Page 121

70 SAN LUN MappingIf you are making multiple changes in multiple sessions, clicking Restore will reset the parameters to the last time the APPLY butto

Page 122

71MAXDATA SR1202 M1 – StorView® RAID User Guide9 Controller EnvironmentalsOverviewThe Controller Information window provides you with options to view

Page 123

72 Controller EnvironmentalsFigure 53. Controller Window with Pop-UpStatusThis group of items are specific to the functional status of the controller.

Page 124

73MAXDATA SR1202 M1 – StorView® RAID User GuideUpdate Controller FirmwareThis option provides the means for the user to update the controller firmware

Page 125 - Controller Port Events

74 Controller EnvironmentalsFigure 55. Controller Information Screen3. Locate the firmware file, click the Browse button. The file will be named sim

Page 126

75MAXDATA SR1202 M1 – StorView® RAID User Guide10 Controller Advanced SettingsOverviewThe Controller Information window allows you to view and make ch

Page 127 - Enclosure Events

76 Controller Advanced SettingsThe Advanced Settings window is divided into three sections; Identity, Fault Tolerance and Host Ports.Figure 58.

Page 128

77MAXDATA SR1202 M1 – StorView® RAID User Guide• Configuration Name - This is the name you will assign to the configuration. The configuration conta

Page 129

78 Controller Advanced Settings• Auto Spare - This option when selected allows the data to be rebuilt on the drive that is inserted into the slot fr

Page 130 -  NOTE

79MAXDATA SR1202 M1 – StorView® RAID User GuideHost PortsIn the Host Ports section, you can change the ID assigned to each of the controller ports and

Page 133 - Failed Drives Codes

81MAXDATA SR1202 M1 – StorView® RAID User Guide11 Managing the Storage SolutionAdvanced Array FunctionsDeleting an Array! CautionYou must stop all h

Page 134

82 Managing the Storage SolutionFigure 63. Confirmation ScreenIf the wrong password is entered, you will be prompted and the array will not be deleted

Page 135 - 15 Statistics

83MAXDATA SR1202 M1 – StorView® RAID User Guide NOTEIf the array was trusted or never initialized, you can initialize the array from this panel by c

Page 136

84 Managing the Storage SolutionFigure 66. Verify Options ScreenThe following table provides a description of each option.Option DescriptionCheck Pari

Page 137

85MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 67. Monitoring Progress of Parity VerificationYou can stop the Verification process if you wish

Page 138 - Read-Ahead Statistics

86 Managing the Storage SolutionFigure 68. Identifying Member Drives ScreenYou can also identify specific drives in an array by flashing its Drive Sta

Page 139 - Command Cluster Statistics

87MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 69. Drive Panel Screen2. Click the MAKE SPARE button. A small window will appear.Figure 70. Dr

Page 140

88 Managing the Storage SolutionExpanding an Array! Caution You must stop all host I/O operations prior to deleting an array.The Expand Array feature

Page 141 - Introduction

89MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 71. Array Screen - Expand Array Tab Selected8. You will be prompted to confirm the Expand opera

Page 142 - Access Size

9MAXDATA SR1202 M1 – StorView® RAID User Guide1 PrefaceNoticesThe information in this document is subject to change without notice.While every effort

Page 143 - Multiple Drive Failures

90 Managing the Storage Solution1. On the Main screen in the Tool Bar, click the CREATE ARRAY button.Figure 73. Create Array Screen2. Select your dr

Page 144

91MAXDATA SR1202 M1 – StorView® RAID User GuideRestoring and Clearing the Configuration! CautionIf you cannot restore the configuration exactly as it

Page 145 - 17 Troubleshooting

92 Managing the Storage SolutionFigure 75. Configuration Archival Operations Screen3. The File upload screen appears, click the Browse button.Figure

Page 146

93MAXDATA SR1202 M1 – StorView® RAID User GuideClearing the ConfigurationSome conditions or situations may call for you to clear the entire configurati

Page 147

94 Managing the Storage SolutionFigure 80. Clear Configuration Confirmation Pop-up ScreenYou will receive a confirmation of the operation. Click the C

Page 148

95MAXDATA SR1202 M1 – StorView® RAID User GuideThe Drive Panel screen will open.Figure 82. Drive Panel ScreenLocate Drive1. To locate a disk drive, i

Page 149

96 Managing the Storage SolutionAdvanced Logical Drive FunctionsViewing Unassigned Free SpacePrior to creating or expanding a logical drive, you may w

Page 150 - 150 Index

97MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 85. Main Screen3. Locate the Expand section of the window (lower half), and follow the sequence

Page 151

98 Managing the Storage Solution4. In the “Add Capacity” box, enter the amount of the selected region to expand the logical drive. You may use the en

Page 152 - 152 Index

99MAXDATA SR1202 M1 – StorView® RAID User GuideFigure 88. Logical Drive Information Screen4. You will be prompted to enter your password to confirm t

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